Thank you for shopping at Gemmeo. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that: The product was purchased in the last 15 days, the product isn't used or damaged, you have the receipt or proof of purchase.  Products that do not meet this criteria will not be considered for return. Please contact us before you send the product: By phone number: 866-436-6361 Send the product with the receipt or proof of purchase, to: Gemmeo Sport 505 E WINDMILL LN. STE 1C #112 Las Vegas,NV, 89123

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: By phone number: 866-436-6361